With this mobileTV platform you can receive video messages on your mobile Phone device. Broadcasts are target group specific. There is no need for interaction with the receiver. Our technique uses a very small applet which is installed on the mobile Phone device and this applet communicates with the server. The server schedules the broadcasts per channel and delivers the clips to the mobile phone.

Most of the mobile Phone devices with connection to the Internet are suitable for mobYclips. Of all the options are available depends on the brand and model of your device. Check if your device is compatable on www.blendedmedia.nl/supported.

To see if your mobile Phone device is supported, send a text message “moby demo” to 5040. If supported you will receive a text message containing a link to install the applet, When your device is not supported yet, you will receive a text message with that statement. You will receive a message as soon as your device is supported.

There are 2 options available

1. You don’t want to receive clips from one or more channels.
2. You want to stop the mobile applet.

Option 1

Choose Options, Select Channel Selector. Your internet browser will be started and the Channel Selector will be opened. Select My Channels. You will see an overview of the channels you are subscribed to. Choose Unsubscribe for the channels you don’t want to receive anymore. After you see the confirmation you can close the browser. You won’t receive clips from this channel anymore.

Option 2

Choose Options, select Close applet. The mobile applet will be closed and you won’t receive clips anymore. ATTENTION: by closing the application you did not unsubscribe for any channel.

Unsubscribe through sending a text message: send a text message “moby off” to 5040. This way you will be unsuscribed from the channel. The keyword is the same you used to subscribe.

I can not select the link to install

Check your internet connection by opening any website from your browser. If there is no connection available, ask your provider.

Some models use a preview for presenting a text message. Open the text message to select the link. See your device manual for instructions.

Some devices need a preferred access point to use applications. If asked so during the install procedure, confirm with Yes or check your device manual.

Cannot certify certificate

Usually date and time are not correct on your device. Check your device manual to correct date and time.

This device is not capable enough.

There is not enough memory available for running the application. Free memory by deleting other applications or data on your device.

If you have installed a memory card on your device, you can choose for installing on the memory card during the installation procedure.

The applet shows "Scheduling next broadcast" for over 5 minutes.

If you have a previous provider used with your device, you need to install the internet settings usedby your current provider. Check your provider for instructions. Some devices need a preferred access point to use applications. If asked so during the installprocedure, confirm with Yes or check your device manual. Sometimes it is necessary to stop and restart the mobYclips player to receive clips.

The applet shows "No connection" for over 5 minutes. Your mobile phone has no connection.

A broadcast is scheduled but there is no clip played at the time shown. The time shown changes to a new time. You have a very bad connection. Help us to increase our service by reporting location and date to support@blendedmedia.nl. Try to connect to a WiFi network. See your device manual for instructions.

At the time a clip is scheduled the clip won’t play, I get the message "Out of Memory"

There is not enough memory available.

Roaming No Broadcast

To prevent high costs for dataconnection abroad roaming is not available for our player. We advise to use a local prepaid card when you are abroad to receive clips.

On the iPhone our player cannot detect Roaming automatically. To prevent high costs for dataconnection abroad select Network Data Roaming Off on your device.

I don’t receive clips or clips from another channel. I don’t see my selected channel in My Channels.

Our player uses a wrong ID on your device. Remove the mobile applet and the text messages you received to install. Send a new text message “moby” to 5040 and reinstall the player.

mobileTV Playlist

You can see the status of the applet such as Next Broadcast Also error messages will appear in this screen. The playlist shows the last 5 clips that were broadcasted. These clips can be played back by selecting them.

Hide

Only shown if your device is capable of running more than one application at the same time. If you select the option Hide, the playlist will disappear, but it is still running in the background, so clips will be broadcasted. You can now use other functions of your device.

On BlackBerry devices the function Hide is available when mobYclips is active e.g. in the front. You kan select the Hide option by using the BlackBerry button.

The Hide function is not available for iPhone.

Options

Selecting Options opens a new screen with the following choices: Channel Selector, Help, About en Close the player.

The BlackBerry device does not show a Options button. The options Channel Selector, Help, About and Close the player are available when selecting the BlackBerry button.

Channel Selector

The Channel Selector is opened in your webbrowser. The Channel Selector shows the available channels, the channels you sunscribed to an the channels you were subscribed to in the past. Using the Channel Selector you are able to subscribe or unsubscribe channels.

Help

Helpfunction for the mobile player.

About

Information about the makers of mobYclips. Here you also find the version of the player installed.

Close player

This option closes the applet and you will not receive clips anymore until you start the player again.

Silent

By selecting Silent the sound of the player will be muted. Other sounds of your device will not be muted. This function only works for the clip playing when selected. When you select a silent profile on your device the clips will play without sound. After selecting the function Silent, the function Stop will be shown.

Stop

The clip will stop playing and you will return to the playlist.

On BlackBerry, the functions Silent and Stop are available by using the BlackBerry button.

On iPhone you can select these function by tapping the screen.

Action

Button Sometimes there is shown a button on the left bottom of the screen while playing. By selecting this button you wil be directed to a service added by the channel owner.

My phone is listed as not supported but I want to use the mobile player

Send a text message “moby” to 5040 and your request will be registrated. As soon as your device is supported you will be notified.

What are the costs of using the mobile player?

You need a data connection for your device. Most providers have Flat fee data subscriptions available. When you use a data connection without flat fee you will be charged for the use of the data connection. We advise a flat fee subscription. Connecting thru a Wireless Network Connection has no extra costs.

There are a lot of different devices, how can I be sure I received the right applet?

When we receive your test message to subscribe your device is recognized and the right version of the applet will become available for you

I stopped the player, how do I start again?

You will find the mobile player in your Programs or Games folder.

I want to buy a new mobile phone device. Which devices are compatable for the mobile player?

Check our support page for an overview of the devices supported. This overview is updated on a regular basis.